Project Management
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Immersive VR journey through wastewater treatment
Showed visitors what really happens after you flush the toilet
To demystify what happens after the toilet is flushed, a wastewater treatment plant commissioned an immersive VR experience. We brought invisible processes to life—guiding visitors through the science and machinery of treatment—resulting in a functional prototype that made a complex system intuitive and memorable.
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Reimagining training to reduce costs via engaging learners
Aligned complex skills with clear instruction via simulation
A Fortune 1000 dental company was losing half its dental design trainees using lecture-heavy instruction. We built an interactive training prototype that paired instruction with guided practice, supported multiple learning styles, and added light gamification. Pilot results showed higher scores, faster learning, and stronger engagement.
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Restoring digital foundation and shaping its redesign
Rescued a crumbling WordPress site and rebuilt a stable platform poised for a visual design reset
Elsewhere Museum’s website was collapsing under outdated plugins, broken content, and years of design drift. I recovered data and rebuilt on Squarespace with clearer structure, visual coherence, and long-term maintainability. The result became the museum’s dependable digital backbone for communication, programming, and outreach, although further visual design development paused due to leadership changes.
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BP am/pm: Improving food prep through 3D simulation
Designed a training experience that improved efficiency and elevated skills across 1,150 stores
BP am/pm stores sought to understand whether simulation-based training could strengthen hot-foods preparation. I co-developed a 3D virtual kitchen where employees learned and performed each step of food preparation with guided support. The simulation measurably improved performance and scaled successfully across 1,150 stores.
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400% of fundraising goals via masquerade ball
Built a multi-floor, art-filled, clue-hunting experience so immersive people forgot it was a fundraiser
Working for The Carrack, a DIY community art gallery, I was challenged to invent a new October fundraiser with a modest $10k goal. I created an immersive Masquerade Ball filled with art, performance, puzzles, and exploration. The result became a signature annual event, turning a creative gamble into $25k–$40k per year.
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Seeing the voting process through a service-design lens
Experienced the voting process from multiple angles—and shared service-design insights that improved clarity and reduced confusion
In 2020, I stepped in as an election worker to help fill pandemic-related staffing gaps. What began as civic service became a hands-on education in service design—from voter interactions to hardware testing. Over multiple election cycles, I observed how small details shape the voting experience and helped enhance training.
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BP Solar: A virtual home powered by light
Designed a playful app that revealed how sunshine, shade, and home habits shape energy savings
BP Solar needed an interactive, web-based app that could help users understand how solar energy would perform for their specific homes. I co-developed a 3D simulation that let users explore how sunlight, orientation, shading, and home habits affect energy generation and consumption—turning solar concepts into something visual, intuitive, and memorable.
